mapsedge: Me at Stone Bridge Coffee House (Titanic)
[personal profile] mapsedge
No, not on one of my machines, are you kidding?  No, this was on a friend's laptop.  She asked me if I could fix it, and I did.  It took a long while, but I did.

Along the way, I installed some additional software, and by way of explanation of what I'd done and why, I left this note folded into the closed computer.


There were more than 150 viruses, malwares, hijackers, and adwares on this PC, and it took eight hours to clean. The computer was in bad shape, but there wasn't anything on it that could have gotten there without help, e.g. without someone actively downloading it. Many came from sites a reasonable person shouldn't be visiting anyway. Whether he or she knew what they were doing or not, that's what happened.

Want to keep your computer safe?

Stop downloading stuff to your computer.

If a message pops up on the screen that says, “Your computer may be infected with blah blah blah blah, download this tool to clean it up”, don't. Just don't. Those pop-up screens are actually virus loaders: they claim to clean, but all they do is set up housekeeping on your couch, drink all the beer, and piss on your computer.

In short, stop downloading stuff to your computer.

You have all the browser toolbars you need. If you feel the need for another, go get Google's toolbar. You don't need any other browser helpers, plugins, search engines, or toolbars. There are only three that aren't malware or virus: Yahoo, Google, and StumbleUpon.

In short, stop downloading stuff to your computer.

You have all the virus/spyware protection you need. I installed the following products:

Avast anti-virus. Free, and best in class. www.avast.com. Once registered it will work for 12 months, updating itself every day if you let it. There's an icon down by the clock: a blue dot with an “a” in it. Right-click on it and check it out.

Avast does need to be registered in order to function: don't worry, it's perfectly safe to do so. Right-click on the icon, select “About Avast!...” click on “License Key”, then “Program Registration”. Follow the instructions.

Spybot Search & Destroy. Spyware/Malware protection. Free, and best in class. Use it once a week: you can find instructions by Googling “Spybot Search & Destroy”. There's an icon down by the clock: a box with a lock on it. Double-click and check it out.

WinPatrol. Free and best in class (seeing the pattern?) Real-time system monitoring: watches for changes to how your computer starts-up. It's always on. There's an icon down by the clock: a blue dot with a scotty dog in it. Double-click and check it out. You can find more info by Googling “winpatrol”.

Firefox web browser. Internet Explorer is the least secure browser on the market. Most web-based viruses and malwares are made to take advantage of IE's vulnerabilities. Ditch it. The Firefox icon is on your desktop and in the Start menu, and it's your default browser now. Use it.

I removed Symantec/Norton virus protection. Not only was it four years out of date, but it's also the worst protection suite in the industry. If you feel like you ought to have something else, read the part above about “you have all the virus/spyware protection you need.”

In other words: stop downloading stuff to your computer.

Let Windows Updates run. They're there for a reason and your computer was way behind. (Not any more, of course.)


Last thing: stop downloading stuff to your computer.


p.s. Stop downloading stuff to your computer.




Date: 2008-06-11 18:16 (UTC)
From: [identity profile] jehosefatz.livejournal.com
I'm with you on most of the stuff, but I'm a little confused about this:

"Stop downloading stuff to your computer."

That seems kinda vague and jargon-y.

- Jeho

Date: 2008-06-11 19:43 (UTC)
From: [identity profile] billthetailor.livejournal.com
Deliberately so. It was written for a specific audience, and the brush was meant to be broad.

Date: 2008-06-11 19:46 (UTC)
From: [identity profile] billthetailor.livejournal.com
...and, as an additional thought, most of what was on the computer was the result of downloading every online offer that came her way, like sending a check to every charity with an infomercial. Writing down a bit, I'll admit, but again, it was a specifically targeted message.

Date: 2008-06-11 19:56 (UTC)
From: [identity profile] jehosefatz.livejournal.com
Hehe... I was just busting your chops. I grok the obvious need to state and restate the obvious... and the redundant, possibly circular.

- Jeho

Date: 2008-06-11 19:58 (UTC)
From: [identity profile] billthetailor.livejournal.com
I did restrain myself...you'll note the complete absence of profanity. And that was tough. :)

Date: 2008-06-11 20:05 (UTC)
From: [identity profile] jehosefatz.livejournal.com
You're a better man than I, Gunga Din.
- Jeho

Date: 2008-06-11 18:17 (UTC)
From: [identity profile] grizesme.livejournal.com
Oh, this is GREAT! I printed it off to read to Ken later. He will know exactly how you feel and may steal the letter for future use! LOL

Date: 2008-06-11 18:51 (UTC)
From: [identity profile] rowangolightly.livejournal.com
*giggle*

I don't know how many times I've said that to Bruce after he's visited someplace he knows is unsafe.

S: Gosh, wonder how that happened?

B: ::silence::

Date: 2008-06-11 19:21 (UTC)
From: [identity profile] joegoda.livejournal.com
As I've always said, the best antivirus and spam protection is the human brain... of course, mileage may vary.

Date: 2008-06-13 16:06 (UTC)
From: [identity profile] billthetailor.livejournal.com
Bingo. And too few people use theirs when online. I told my father-in-law once, after receiving yet another politically motivated but wholly false story about some political candidate:

The internet is like a bathroom wall: anyone with a marker can write on it. It doesn't make what you read true just because it's there.

Date: 2008-06-11 21:27 (UTC)
From: [identity profile] pastmagic.livejournal.com
I have to say, I used Spybot Search & Destroy for a long time. Notice the past tense...

For Spyware and Malware removal I now use (yeah it's kind of hokey sounding) SUPERAntiSpyware from (where else) www.superantispyware.com

I had a computer that I just couldn't get free of some pretty nasty trojans, and this was recommended on a message board. I tried it and it removed and fixed problems Spybot S&D didn't even recognize.

I also recommend AVG as virus protection, but to each his own.

Date: 2008-06-12 13:21 (UTC)
From: [identity profile] billthetailor.livejournal.com
I used AVG for a long time and was very pleased with it, but a while back (a long while back) they changed server names where updates were coming from without updating the software to match. Every installation (and there were many) broke. It was then that I found Avast.

I'll have to look at SuperAntiSpyware. (Yeah, that's hokey as hell.)

there's an easier way

Date: 2008-06-12 21:53 (UTC)
themadblonde: (blackrose)
From: [personal profile] themadblonde
Don't have internet @ home. It's cheaper, you spend less time on the computer, & NO VIRUSES.

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