Ineptitude.

[mapsedge]

I don't know what pisses me off more: the fact that we set up the DNS for our newest client incorrectly, pointing a single subdomain to two different IP addresses; the fact that our provider has an interface that would allow the mistake; or the fact that we didn't discover this boner until the client was in training and now has to wait for the DNS correction to propogate to their corner of the internet.

It's not like we have a standard operating procedure for this particular instance since this is the first rollout of a pilot program, but just in general doesn't it make sense that if we have separate development and production environments with two different sets of IPs that we'd want to have different sub-domains, too? It's a wonder we were able to test at all.

Angry, just angry. It's a stupid mistake made by someone who was in a rush to get something done with insufficient knowledge of the task who didn't think to consult the one person he always has to ask eventually anyway.

In case you're wondering, I'm on the "answering the questions" half of this equation. I do all of the DNS work...or, as I found out this morning, most of it.