video vendor problems
Apr. 10th, 2008 13:58![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
mapsedgeWe've been working with a couple of vendors here at work to get what's called an "online spokesperson" on our customers' websites. You know, you visit a site, then some dude (or dudette) comes walking out from the edge of the screen, gives a quick little "How Great We Are" speech, then disappears. They're annoying to customers but sales guys love them, so there we are. As we've been looking for a vendor for such a product, we've met a few roadblocks.
Not the least of which is the vendors themselves.
Vendor: We tried to put our video on the sample website, but there's some kind of blocker in your system that prevents us from doing that.
Me: Is that so?
Not the least of which is the vendors themselves.
Vendor: We tried to put our video on the sample website, but there's some kind of blocker in your system that prevents us from doing that.
Me: Is that so?
Vendor: Yeah. Scott gave us a login and password, and we tried to put the code in, but there's a blocker.
Me: Really.
Vendor: Yeah, we'd really like to ---
Me: Which website?
Vendor: Oh, uh...develop.sampleWebsite.com.
Me: Oh, yes, I wrote that one. (I wrote all of them, but no point in playing ALL the cards, right?)
Vendor: Ok, we tried to put the code but there's a blocker...
Me: What kind of code?
Vendor: It's just a single line of javascript...
Me: Okay. What kind of blocker?
Vendor: What?
Me: Blocker. You said the code is being blocked, what kind of blocker?
Vendor: I don't know. I'll have to have one of our tech guys call you.
Me (thinking): Why didn't he call me instead of you?
Me (out loud): Can he call me?
Vendor: Yeah, we'll do that.
* click *
I hang up the phone and say, to the room at large, "There's no blocker, you idiot: you just don't know what you're doing."
From the office next to mine, I hear our CFO laughing. What? I ask.
He says, "You're getting better. You actually hung up the phone before you said that."
Me: Really.
Vendor: Yeah, we'd really like to ---
Me: Which website?
Vendor: Oh, uh...develop.sampleWebsite.com.
Me: Oh, yes, I wrote that one. (I wrote all of them, but no point in playing ALL the cards, right?)
Vendor: Ok, we tried to put the code but there's a blocker...
Me: What kind of code?
Vendor: It's just a single line of javascript...
Me: Okay. What kind of blocker?
Vendor: What?
Me: Blocker. You said the code is being blocked, what kind of blocker?
Vendor: I don't know. I'll have to have one of our tech guys call you.
Me (thinking): Why didn't he call me instead of you?
Me (out loud): Can he call me?
Vendor: Yeah, we'll do that.
* click *
I hang up the phone and say, to the room at large, "There's no blocker, you idiot: you just don't know what you're doing."
From the office next to mine, I hear our CFO laughing. What? I ask.
He says, "You're getting better. You actually hung up the phone before you said that."