Sep. 22nd, 2008

mapsedge: Me at Stone Bridge Coffee House (Titanic)
To be fair, Comcast is just a symptom of a much larger issue with the state of American business.  They just happen to be the target, today.

In a budgeting move, we dropped cable television a few weeks ago.  Because M and I didn't watch that much TV to begin with, we haven't missed it.  Strangely, neither have the kids - they've found some of their shows on the internet, and are filling their time in other ways otherwise.  Broadcast DTV is far better quality picture than what we were getting on Comcast anyway.

We were told by Comcast that our bill for just internet service would be $45.  When the bill came in it was $55 - not much of a difference, but we're all about the principle of the thing at our house - and were told that it was "policy".  Ok, fine, no games: cancel the service at the end of the billing period, Tuesday, 9/23.  (DSL kicks back on sometime between now and tomorrow, 9/23) 

Apparently when removing service Comcast is hyper-efficient, and we find ourselves without internet at home today (assuming it's not just another outage.) 

(Late Edit: appears to be just another outage.  Comcast still sucks.  It would be nice to have more than one cable provider in an area, get a little competition going.)

That's okay: the DSL modem stands ready.  

We went to a high school reunion this weekend, but that's another post all on its own.





mapsedge: Me at Stone Bridge Coffee House (Titanic)
To be fair, Comcast is just a symptom of a much larger issue with the state of American business.  They just happen to be the target, today.

In a budgeting move, we dropped cable television a few weeks ago.  Because M and I didn't watch that much TV to begin with, we haven't missed it.  Strangely, neither have the kids - they've found some of their shows on the internet, and are filling their time in other ways otherwise.  Broadcast DTV is far better quality picture than what we were getting on Comcast anyway.

We were told by Comcast that our bill for just internet service would be $45.  When the bill came in it was $55 - not much of a difference, but we're all about the principle of the thing at our house - and were told that it was "policy".  Ok, fine, no games: cancel the service at the end of the billing period, Tuesday, 9/23.  (DSL kicks back on sometime between now and tomorrow, 9/23) 

Apparently when removing service Comcast is hyper-efficient, and we find ourselves without internet at home today (assuming it's not just another outage.) 

(Late Edit: appears to be just another outage.  Comcast still sucks.  It would be nice to have more than one cable provider in an area, get a little competition going.)

That's okay: the DSL modem stands ready.  

We went to a high school reunion this weekend, but that's another post all on its own.





mapsedge: (scowl)
Can you say "ethics?"  Goooood...because Comcast can't.

Not long after I posted my rant about Comcast, I get a message in my LJ Inbox from [livejournal.com profile] comcastcares1 .  It reads:

I am sorry to learn that you are switching to a different provider.

I work for Comcast and I would to help
[sic]. We would like to retain you as a Comcast customer. I can check with my contacts if we have any discount promotion that you may be eligible for. If you are interested in my assistance, please feel free to send me the phone number asociated [sic] with the account.

Thanks!

Mark C.
Comcast Corp.


Spelling and grammatical errors left intact.  Note that the username is crossed out by the LJ system.  Should you click on the username, you will see

Error

This journal has been suspended.



No kidding?  So Comcast has a troll searching LJ entries for the word "Comcast"...bad company!  Bad bad bad!  No stock options for you!  Boo on you!  Boooooooo...  Booooooo on Comcast.

It's so transparent I can hardly believe it happened.  I mean, come on!  Do we have the president of the high school community outreach glee club in charge of customer retention at Comcast?  

Tell you what, Comcast Troll: have your company do what your representatives say it'll do, then we'll talk.  Until then, all the Comcast promotional offers in the world won't lure me back to Comcast.

(By the way, gentle reader, if you're wondering why I used the word Comcast so often in this post, wonder no more: I'm just feeding the troll.    *ahem*  COMCAST SUCKS.  See?  It likes that.  It will come to that.  It will want me to like it.  It wants to be my friend and send me messages.  COMCAST SUCKS A LOT.  Come closer little Comcast-sucks Troll...come on...there's a good Troll...)
 

mapsedge: (scowl)
Can you say "ethics?"  Goooood...because Comcast can't.

Not long after I posted my rant about Comcast, I get a message in my LJ Inbox from [livejournal.com profile] comcastcares1 .  It reads:

I am sorry to learn that you are switching to a different provider.

I work for Comcast and I would to help
[sic]. We would like to retain you as a Comcast customer. I can check with my contacts if we have any discount promotion that you may be eligible for. If you are interested in my assistance, please feel free to send me the phone number asociated [sic] with the account.

Thanks!

Mark C.
Comcast Corp.


Spelling and grammatical errors left intact.  Note that the username is crossed out by the LJ system.  Should you click on the username, you will see

Error

This journal has been suspended.



No kidding?  So Comcast has a troll searching LJ entries for the word "Comcast"...bad company!  Bad bad bad!  No stock options for you!  Boo on you!  Boooooooo...  Booooooo on Comcast.

It's so transparent I can hardly believe it happened.  I mean, come on!  Do we have the president of the high school community outreach glee club in charge of customer retention at Comcast?  

Tell you what, Comcast Troll: have your company do what your representatives say it'll do, then we'll talk.  Until then, all the Comcast promotional offers in the world won't lure me back to Comcast.

(By the way, gentle reader, if you're wondering why I used the word Comcast so often in this post, wonder no more: I'm just feeding the troll.    *ahem*  COMCAST SUCKS.  See?  It likes that.  It will come to that.  It will want me to like it.  It wants to be my friend and send me messages.  COMCAST SUCKS A LOT.  Come closer little Comcast-sucks Troll...come on...there's a good Troll...)
 

mapsedge: Me at Stone Bridge Coffee House (Default)
Gods, I would LOVE to work at this toy company.  Funny as hell.

View the video from KMBC news.
mapsedge: Me at Stone Bridge Coffee House (Default)
Gods, I would LOVE to work at this toy company.  Funny as hell.

View the video from KMBC news.

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