mapsedge: (eyebrows up)
mapsedge ([personal profile] mapsedge) wrote2009-03-26 09:48 am

TechInfoGroup...GoDaddy in disguise?

Late Edit: while I sympathize with everyone's troubles vis a vis GoDaddy, it wasn't my intention to invite a bitch-fest about them. We've all had troubles online.  My question, should it be in any way unclear, is in the subject line and the last paragraph.

I have no philosophical trouble with adult pornography - as long as everyone involved is a willing participant then I say, write, photograph, video, and publish to your heart's content. Or any other body part, for that matter. I'll even help...I've got a camera after all :P

I recognize that, as a business owner, some quantity of my customers do and will have a problem with it, and I already know from experience that both of my partners do too. So, when recommending websites and tech providers I have to keep that sort of thing in mind.

Ladies and gentlemen, I offer into evidence exhibit A, GoDaddy.com.  On their homepage, they feature pictures of Danica Patrick, among others, and links to videos promising "Too Hot For TV" (they aren't, for the record.) I have also read that if one parks a domain on GoDaddy whose domain name could be a double entendre, the search terms are as likely as not to point to adult websites.

Like I said, I don't have a problem with it in general. While nothing on GoDaddy's website is truly pornographic in the general sense, to the truly conservative it might as well be. 

In business that's a problem. 

I think Bob Parsons is making a mistake with his cavalier attitude toward the issue: if you read his blog, anyone who complains is dismissed as a prudish minority. What he forgets is that people are more likely to speak in support of something than against it, and those who are against it will simply take their money elsewhere. Like we are.

We're migrating all of our online vendor activity for domains and SSL certs to TechInfoGroup.com. I pointed out, since no one else at the company noticed, that TIG is identical to the GoDaddy of four years ago: the look, feel, terminology, menu structure, product offerings: everything is the same. Support emails for both come from starfieldtech.com. They both have a 480 area code. The voicemail system, with the exception of the company name, is identical, down to, "If you'd prefer to hold without music, press the pound key." In the same voice.  Even now with goDaddy's look'n'feel changes, the menu structure and product offerings are identical.

So, while on the phone with TIG cert support yesterday, I asked, "What's the relationship between GoDaddy and TIG?"

There was a long silence. The dude on the phone hmmm'd and welllll'd around for a while working out the answer, and finally offered up, "They use our templates and support system."

Bullshit, I'm thinking, but I can't prove it. Not and get my work done.
I did some research, but don't have time to really delve. I was wonder if anyone reading this knew if there was a relationship between GoDaddy and TechInfoGroup?



[identity profile] rowangolightly.livejournal.com 2009-03-26 03:17 pm (UTC)(link)
Hmmm...good question, and makes me wonder since my domains are throughg GoDaddy. Becky REALLY dislikes them because of their habit of jacking the price up if you let it expire.

*shrugs* I don't know enough to have an opinion but I'll pass this along and see what my other web gurus say.

[identity profile] nottygypsy.livejournal.com 2009-03-26 03:31 pm (UTC)(link)
I find this amusing considering my company uses GO DADDY, this caught my eye as I was paying bills to this company today.

[identity profile] ladyniniane.livejournal.com 2009-03-26 05:25 pm (UTC)(link)
GoDaddy epitomizes the worst in ICANN registrars...period.

As Susi noted, I seriously dislike their business practices, having seen first-hand evidence of the 'grab the just-expired domain name of a going entity and either sell it immediately to a porn operator or jack up the price to get a renewal, usually by requiring a multi-year deal.'

People often point to the low registration price and say, "But it doesn't matter since I don't host with them." Yeah, but you often *do* end up 'hosting' with them, in a manner of speaking, as your research has confirmed. If they own the templates and the equipment, they are the ones who control access to your stuff - and I will *not* allow them that privilege, because they are far too fond of abusing it.

Back in the days when registrars were fewer in number, I looked at Internic (the granddaddy of them all) and looked at GoDaddy and (later) Tucows (who was independent at that point in time), and I did not like what I saw. So we ended up with a foreign registrar, Gandi.net, and I used them for several years until we decided to actually start paying for full-blown hosting for brotherwilliam.com (which we run through Netfirms.com). Aside from having to pay a bit extra for currency conversion, we've had no problems whatsoever with either company; their prices are very competitive and they have people that actually answer e-mails promptly, with valid information.

My 2p worth...

[identity profile] brotherwilliam.livejournal.com 2009-03-26 06:11 pm (UTC)(link)
Godaddy - 2 examples. A church web site within days of being retired, points to a nudist site. A bicycle shop tries to transfer the name to another provider and Godaddy locks it till it expires (with NO response from tech support at all) and is then sold to a group in Israel - cost to get it back $800.

I was not a happy camper on either of these.
brother william

[identity profile] eacole72.livejournal.com 2009-03-26 06:54 pm (UTC)(link)
It sounds like they are one & the same.

I used to use gandi.net, until I found out that that they were associated, at least tenuously, with a group of thug hackers from France that also works from eastern Europe & Russia. I moved everything over to harelink.biz, since it is owned & operated by the artist for Kevin & Kell, one of my favorite online comics.

[identity profile] billthetailor.livejournal.com 2009-03-26 07:04 pm (UTC)(link)
I had to laugh out loud when I saw the site and followed the links. The links go to securepayment.net, which is where TechInfoGroup takes you, and the GoDaddy of many years ago.

So maybe GoDaddy's run by bunny rabbits...I hadn't considered that.

[identity profile] eacole72.livejournal.com 2009-03-26 07:06 pm (UTC)(link)
Perhaps, then, all domain registrars are actually components of GoDaddy?

[identity profile] billthetailor.livejournal.com 2009-03-26 07:12 pm (UTC)(link)
I know that many registrars a simply resellers of some larger company's products. StarfieldTech - the domain that all of TIG's emails and many of GoDaddy's come from - would fit that.

[identity profile] jehosefatz.livejournal.com 2009-03-26 08:08 pm (UTC)(link)
If you look at the WHOIS info for techinfogroup and dodaddy, they share a DNS technical contact (something@jomax.com) Jomax Technologies is the parent company that spawned Go Daddy and The Go Daddy Group.

If you dig enough, you'll also note that techinfogroup is registered by DomainsByProxy which is a straw man to keep registration info out of WHOIS records... and also owned by The Go Daddy Group.

I can't find a smoking gun, but given the history of The Go Daddy Group, Bob Parsons (the founder/owner), and Go Daddy in general and how incestuous they are with their infrastructure I think it's more than safe to assume that either...

... techinfogroup is a kinder/gentler/less porny/less hip arm (one of many arms) of Go Daddy

or

... they're a very close partnership including a lot of infrastructure and some weird "appearance of impropriety" trail covering

- Jeho

[identity profile] billthetailor.livejournal.com 2009-03-26 08:13 pm (UTC)(link)
Hmmm, says I. I kinda wondered. I assumed there was a relationship, but wasn't sure which direction it went. Thanks for the info.