mapsedge: Me at Stone Bridge Coffee House (Default)
We finished four orders of tights today: white, wine, camel, hunter green, and mink, and we shipped to Chicago, Ft. Lauderdale, Minneapolis, and Rancho Cucamonga (no, really.)  We've got three orders from Kansas City so far, and one from Oklahoma (ya'll know who you are.)

It was a busy, frustrating (day job stuff), productive day. Seamlyne is doing better than I expected it to.

We'll be adding Mastercard and Visa in the next couple of days, as soon as PayQuake decides we're worthy. I wanted to put it off so we wouldn't have more fees to pay, but if some of my customers are any indication, PayPal is so complex as to be impossible to use. Hopefully, plugging into a different gateway will make a difference.

Day-job whining. )

And now, I'm going to bed. This is a conscious choice: I just don't want to stay up tonight. I have heard the bells at midnight too many nights recently, and I'm ready to get my body and brain back on schedule.
mapsedge: Me at Stone Bridge Coffee House (Default)
We finished four orders of tights today: white, wine, camel, hunter green, and mink, and we shipped to Chicago, Ft. Lauderdale, Minneapolis, and Rancho Cucamonga (no, really.)  We've got three orders from Kansas City so far, and one from Oklahoma (ya'll know who you are.)

It was a busy, frustrating (day job stuff), productive day. Seamlyne is doing better than I expected it to.

We'll be adding Mastercard and Visa in the next couple of days, as soon as PayQuake decides we're worthy. I wanted to put it off so we wouldn't have more fees to pay, but if some of my customers are any indication, PayPal is so complex as to be impossible to use. Hopefully, plugging into a different gateway will make a difference.

Day-job whining. )

And now, I'm going to bed. This is a conscious choice: I just don't want to stay up tonight. I have heard the bells at midnight too many nights recently, and I'm ready to get my body and brain back on schedule.
mapsedge: Me at Stone Bridge Coffee House (Default)
Head desk...now I understand what that means.

MoneyGuy calls me into his office to look at his screen. There I find a big message with "Security Tool" at the top. In big bold letters it screams, "Your system is infected."

Yeah, no shit. With "Security Tool" a bit of malware designed to look legit whose only purpose is to make you spend money. If not directly, by forcing you to purchase it, then directly by stealing your keystrokes the next time you log on to your bank's web site.

I try CTRL-ALT-DEL to get Task Manager. TM shows for a second, then closes spontaneously.

I said, "I'm surprised Avast didn't catch this."

He's gone all Pointy-Haired-Boss on me, and looks confused and angry. "It did. It wouldn't let me open this thing in my email, so I saved it to My Documents and opened it from there. I have a conference call in fifteen minutes. I need you to fix this."

The window pops open again.

He points, "Isn't that Avast?"

I try not to be condescending, but I only half succeed. "Does it say 'Avast?'"

He doesn't answer. I do what I can to close the windows so he can do whatever it is he needs to do, but I know they're going to just keep popping up.

"Tell you what, " I offer, "do your thing, and when you're done I'll see to fixing it."

I guess my other projects - the projects for paying customers - will have to wait.
mapsedge: Me at Stone Bridge Coffee House (Default)
Head desk...now I understand what that means.

MoneyGuy calls me into his office to look at his screen. There I find a big message with "Security Tool" at the top. In big bold letters it screams, "Your system is infected."

Yeah, no shit. With "Security Tool" a bit of malware designed to look legit whose only purpose is to make you spend money. If not directly, by forcing you to purchase it, then directly by stealing your keystrokes the next time you log on to your bank's web site.

I try CTRL-ALT-DEL to get Task Manager. TM shows for a second, then closes spontaneously.

I said, "I'm surprised Avast didn't catch this."

He's gone all Pointy-Haired-Boss on me, and looks confused and angry. "It did. It wouldn't let me open this thing in my email, so I saved it to My Documents and opened it from there. I have a conference call in fifteen minutes. I need you to fix this."

The window pops open again.

He points, "Isn't that Avast?"

I try not to be condescending, but I only half succeed. "Does it say 'Avast?'"

He doesn't answer. I do what I can to close the windows so he can do whatever it is he needs to do, but I know they're going to just keep popping up.

"Tell you what, " I offer, "do your thing, and when you're done I'll see to fixing it."

I guess my other projects - the projects for paying customers - will have to wait.

Work rant

Jul. 7th, 2010 10:09 am
mapsedge: Me at Stone Bridge Coffee House (Default)
Wow. Frustration this deep is not a good way to start the morning.

Customer #1: too busy to provide assistance in setting the calculations for his application, but complains bitterly that he's not seeing the numbers he wants. Dude, if it's wrong, it's because your instructions to me were wrong. I've verified three times that the calculations are being performed according to your specs. You want it "fixed", you gotta help out here.

Customer #2: didn't read the email that he asked me to send that explains how to change out graphics on his homepage. Calls and complains that he can't figure out how to put a new ad in column three. Did you read the email? No? Read the fucking email you fucking asked for, you stupid tit..

Some days I love my job and can't believe I'm actually paid money to do it. Other days, like today, not so much.

Work rant

Jul. 7th, 2010 10:09 am
mapsedge: Me at Stone Bridge Coffee House (Default)
Wow. Frustration this deep is not a good way to start the morning.

Customer #1: too busy to provide assistance in setting the calculations for his application, but complains bitterly that he's not seeing the numbers he wants. Dude, if it's wrong, it's because your instructions to me were wrong. I've verified three times that the calculations are being performed according to your specs. You want it "fixed", you gotta help out here.

Customer #2: didn't read the email that he asked me to send that explains how to change out graphics on his homepage. Calls and complains that he can't figure out how to put a new ad in column three. Did you read the email? No? Read the fucking email you fucking asked for, you stupid tit..

Some days I love my job and can't believe I'm actually paid money to do it. Other days, like today, not so much.

mapsedge: Me at Stone Bridge Coffee House (Default)
Christmas came early for Michelle (a new, commercial grade, KitchenAid® mixer), and tonight, early for me in the form of a Breville Café Roma espresso machine. I've pulled three double-shots from it, and while tasty I'm still searching for the perfect shot.

Keep at a safe distance while operating. Do not use near face. )
mapsedge: Me at Stone Bridge Coffee House (Default)
Christmas came early for Michelle (a new, commercial grade, KitchenAid® mixer), and tonight, early for me in the form of a Breville Café Roma espresso machine. I've pulled three double-shots from it, and while tasty I'm still searching for the perfect shot.

Keep at a safe distance while operating. Do not use near face. )
mapsedge: Me at Stone Bridge Coffee House (Default)
Sure, it's a day job, but it's routine and it's comforting. I'm very tired. No longer contagious, so far as I know, but I'm not exactly back to 100% either. I'm guessing it'll be another week or so before I'm back to my usual prickish self - which is just like now, but with more energy.

I pulled out my guitar for the first time in a week last night and practiced. I only really lost my voice for a couple of days, now I just need to regain control so I don't sound like I'm trying to sing on a roller coaster. Have to build up my stamina as well, or the upcoming November concerts are going to be hell, for the audience as well as me.

I will probably have to take a nap this afternoon. Maybe I can sleep in my car...
mapsedge: Me at Stone Bridge Coffee House (Default)
Sure, it's a day job, but it's routine and it's comforting. I'm very tired. No longer contagious, so far as I know, but I'm not exactly back to 100% either. I'm guessing it'll be another week or so before I'm back to my usual prickish self - which is just like now, but with more energy.

I pulled out my guitar for the first time in a week last night and practiced. I only really lost my voice for a couple of days, now I just need to regain control so I don't sound like I'm trying to sing on a roller coaster. Have to build up my stamina as well, or the upcoming November concerts are going to be hell, for the audience as well as me.

I will probably have to take a nap this afternoon. Maybe I can sleep in my car...
mapsedge: Me at Stone Bridge Coffee House (Default)
Royally fucked up and put noindex/nofollow directives on a client's website. Over the course of just a couple of weeks their sales leads dropped from avg.10/day to less than 1.

I've corrected that, updated their sitemap, and put some activity into Google's Webmaster Tools to let them know the site is still alive, so things should improve in a week or so.

The 3rd party SEO company that works with the client tried to throw us under the bus for it - and rightly so - but the client was more concerned that SEO company didn't spot the problem earlier. My screw-up never came up: in the conference call, the fact that I'd already addressed every issue raised mitigated the bloodshed, at least on our side.

I know how it happened. I know basically when it happened. I know how to prevent it from happening in the future - actually, it's unlikely to in any case. The circumstance in which it happened was an exception. Still, it was a stupid, brainless thing to let happen.

I'd be okay with it if I didn't have very many more mornings like this one.


mapsedge: Me at Stone Bridge Coffee House (Default)
Royally fucked up and put noindex/nofollow directives on a client's website. Over the course of just a couple of weeks their sales leads dropped from avg.10/day to less than 1.

I've corrected that, updated their sitemap, and put some activity into Google's Webmaster Tools to let them know the site is still alive, so things should improve in a week or so.

The 3rd party SEO company that works with the client tried to throw us under the bus for it - and rightly so - but the client was more concerned that SEO company didn't spot the problem earlier. My screw-up never came up: in the conference call, the fact that I'd already addressed every issue raised mitigated the bloodshed, at least on our side.

I know how it happened. I know basically when it happened. I know how to prevent it from happening in the future - actually, it's unlikely to in any case. The circumstance in which it happened was an exception. Still, it was a stupid, brainless thing to let happen.

I'd be okay with it if I didn't have very many more mornings like this one.


mapsedge: Me at Stone Bridge Coffee House (Default)
Working from home today. Gazing at the maple tree through my window behind the monitors: it's starting to turn ruddy golden, brilliant even in the gray day. In a week, it will be a large ball of leafy fire. I'll be interested to see what that color through the windows does for the paint job in the living room.

I have a lapful of small black dog who insists on resting her chin on my right arm, making it hard to type. Katie's been absent for several days now while Michelle's on the mend, and Skipper doesn't know what to do with herself. She is pathetically cute.

JT's "One Man Band" is on WinAmp, and I have hot coffee close to hand. I'm getting work done without the aggravation of DataGuy popping into my office with non-critical annoyances.

I like Thursdays.
mapsedge: Me at Stone Bridge Coffee House (Default)
Working from home today. Gazing at the maple tree through my window behind the monitors: it's starting to turn ruddy golden, brilliant even in the gray day. In a week, it will be a large ball of leafy fire. I'll be interested to see what that color through the windows does for the paint job in the living room.

I have a lapful of small black dog who insists on resting her chin on my right arm, making it hard to type. Katie's been absent for several days now while Michelle's on the mend, and Skipper doesn't know what to do with herself. She is pathetically cute.

JT's "One Man Band" is on WinAmp, and I have hot coffee close to hand. I'm getting work done without the aggravation of DataGuy popping into my office with non-critical annoyances.

I like Thursdays.
mapsedge: Me at Stone Bridge Coffee House (Default)
"Business people respond to stress in one of two ways. They either get friendlier and more accommodating: give the customer anything they want to keep them happy. Other people get aggressive. They get the attitude, 'I'm gonna kick somebody's ass.' They think the customer needs to pay for every little thing, 'screw em.'

"William, we probably ought to keep you off the phones as much as possible."



I laughed out loud. Money Guy knows me pretty well.
mapsedge: Me at Stone Bridge Coffee House (Default)
"Business people respond to stress in one of two ways. They either get friendlier and more accommodating: give the customer anything they want to keep them happy. Other people get aggressive. They get the attitude, 'I'm gonna kick somebody's ass.' They think the customer needs to pay for every little thing, 'screw em.'

"William, we probably ought to keep you off the phones as much as possible."



I laughed out loud. Money Guy knows me pretty well.

Eye strain.

Jun. 8th, 2009 09:11 am
mapsedge: Me at Stone Bridge Coffee House (Default)
For monitors here at work, I have a 19" 16:9 and 17" 4:3. The two new monitors I bought for the home office are 22" 16:9. My eyes are struggling some to see the little tiny screens here.

It's like my work is far, far away...

With all the construction I did from Friday on, and considering the amount of dust raised by it, my sinuses feel like I have an advanced infection. I've got that broken-glassy feeling above my soft palette, and my voice sounds like Joe Cocker.

Eye strain.

Jun. 8th, 2009 09:11 am
mapsedge: Me at Stone Bridge Coffee House (Default)
For monitors here at work, I have a 19" 16:9 and 17" 4:3. The two new monitors I bought for the home office are 22" 16:9. My eyes are struggling some to see the little tiny screens here.

It's like my work is far, far away...

With all the construction I did from Friday on, and considering the amount of dust raised by it, my sinuses feel like I have an advanced infection. I've got that broken-glassy feeling above my soft palette, and my voice sounds like Joe Cocker.
mapsedge: Me at Stone Bridge Coffee House (Titanic)
Registered "Map's Edge Media" as a fictitious name with the state of Missouri this morning. I expect that within two weeks, I'll have at least a dozen pens and two pads of stationery with that name on them arrive in my mailbox, all for free. Nothing like registering a business to get the promo items rolling in!

I'm sure there will be more to do, though since I'm selling services and not goods, per sé, it will be far less complicated than Seamlyne was. No inspection from the Fire Marshall, for instance. We've got a call and email in to the accountant for more info on that.

So, next: business cards; updated website; make the workspace more...er...workable.

This weekend: drywall in the living room, and - at least - primed, by Sunday evening.

Late Edit: had a quick chat with CFO a few minutes ago. He doesn't foresee closing the business in October, but he does think it's going to be a rough couple of months - and it's only going to get more uncomfortable for DataGuy as the plan is to tighten the screws on him and keep them tight for the rest of his working relationship.

I had always planned to move into more of a managerial capacity, I just didn't expect to be managing DG.
mapsedge: Me at Stone Bridge Coffee House (Titanic)
Registered "Map's Edge Media" as a fictitious name with the state of Missouri this morning. I expect that within two weeks, I'll have at least a dozen pens and two pads of stationery with that name on them arrive in my mailbox, all for free. Nothing like registering a business to get the promo items rolling in!

I'm sure there will be more to do, though since I'm selling services and not goods, per sé, it will be far less complicated than Seamlyne was. No inspection from the Fire Marshall, for instance. We've got a call and email in to the accountant for more info on that.

So, next: business cards; updated website; make the workspace more...er...workable.

This weekend: drywall in the living room, and - at least - primed, by Sunday evening.

Late Edit: had a quick chat with CFO a few minutes ago. He doesn't foresee closing the business in October, but he does think it's going to be a rough couple of months - and it's only going to get more uncomfortable for DataGuy as the plan is to tighten the screws on him and keep them tight for the rest of his working relationship.

I had always planned to move into more of a managerial capacity, I just didn't expect to be managing DG.

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